Business Process Automation
Automate repeated back-office tasks, approvals, reminders and data entry.
View detailsAI automation
AI Chatbots
Chatbots that answer common questions, capture enquiries and hand over to your team.
Overview
A website or portal chatbot built around your own approved content. It answers common questions, collects enquiry details and passes complex cases to your team.
The problem it solves
Visitors ask the same questions again and again, often outside working hours. A well-scoped chatbot handles the simple ones and makes sure the rest reach a person with the details attached.
Key features
Typical capabilities. We confirm the exact scope with you during discovery and build only what you need.
- Knowledge base built from your approved content
- Website chat widget in your branding
- Enquiry and lead capture forms inside the chat
- Handover to email or your support team
- Limits on what the bot may answer
- Conversation logs and review tools
Benefits
Faster first response
Visitors get an answer immediately for common questions.
Your content, your limits
The bot answers only from material you approve.
Better enquiries
Structured details arrive with the handover.
Reviewable
Logs let you improve answers over time.
Who it suits
- Travel businesses with repeat booking and policy questions
- Support teams with a long list of common questions
- Websites that want to capture enquiries out of hours
Example use cases
- Answering booking, payment and policy questions on a travel site
- Collecting a trip request after hours
- Directing visitors to the right support form
- Helping agents find portal how-to answers
Integrations
What this can connect to, depending on your tools and access.
- Your website or booking portal
- Email and your support workflow
- CRM or spreadsheet for captured enquiries
- AI model providers through official APIs, if used
How we deliver it
- 1
Discover
We map your users, suppliers and workflow, then agree scope and phases.
- 2
Design
Screens and flows are designed and reviewed with you before build.
- 3
Build and connect
The solution is developed in phases and connected to your tools and suppliers.
- 4
Launch and support
We deploy, support the release and improve it with you.
Why Valentis
Practical, scoped work
We start with one clear job, agree the scope in writing and build in reviewed phases.
Built to integrate
Structures that connect to the suppliers, payment services and tools you already use, where access is available.
Security-minded engineering
Validation, access control and safe error handling are part of the build.
Frequently asked questions
Only if scoped and connected to your booking system. Many chatbots start with answers and enquiry capture.
Yes. We design it to hand over when it is unsure.
No. Valentis AI on this site is marked coming soon. Chatbots are built for clients as custom work.
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View detailsPlanning a travel portal, booking platform or API integration?
Tell us about your business and what you want to build. We will reply by email with the next step.